Customer Care Executive

GREETINGS FROM “HINDUJA GROUP”
On Spot Job Offers.!!!
Dear Candidate,
HGS is hiring for its BPO arm in Mysore for Customer relation officer profile for Inbound Customer Service program- If you are a graduate in any stream
Job Description:
· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers' requests.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
Willingness to work in Rotational Shifts (24x7)
Desired Profile:-
Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
The major skills and competencies required for this role:
Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
· Ability to handle pressure
· Basic Computer knowledge
· Any Graduate
If you are a Fresher’s/ Experienced work with us
Age Limit: 18 Years – 30 Years
Walk in timings: 10:00 am to 4:00 pm
Date: Today till 10th Sept
HR Contact: Archana Joshi
Contact Number: 8527853843
Note: Below mentioned documents are MUST to obtain offer letter from us, please do carry at the time of Interview.
6 Passport size photographs with white background.
Photo ID proof. (Passport/ Pan Card/ Voter’s ID/ Driving License/ Learner’s License or any government ID)
Address Proof
10th, 12th& Highest Qualification Mark Sheets, Highest Qualification Degree or Provisional Degree Certificate.
PAN Card & Adhar Card.
All employment service/experience letters.
Mention Archana Joshi as a reference on top of your resume when you reach our office.
VENUE:-
Hinduja Global Solutions:
 Venue Address: HGS Tower 3 5th Floor,International Infotech Park, Vashi Railway, Station Commercial Complex, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705