Communication Specialist

Treselle Systems is looking for an English Communications Specialist. This position has lots of interesting and exciting work and comes with an attractive offer and benefits.

Responsibilities:

• You will be assigned to one or more than one project.
• You should understand the technical nature and scope of the project. This does not mean that you need to be technical.
• Understand the communication skill set of each and every member in the project. See how and where you could help this person translate his/her thoughts with clarity.
• Follow each engineers’ and the team’s daily work.
• Correct and edit emails from engineers to clients.
• Create/edit status reports and summaries of several engineers.
• Create/edit defect/bug reports before they are submitted.
• Take part in all customer facing meetings to facilitate better communication
• Participate in client interviews with Treselle engineers and act as a translator to facilitate smooth communication.
• Write or assist in the creation of all types of documents – Design, functional specification, test plans, knowledge transfer, presentation, and others.

Requirements:

• At least Bachelor’s degree. Master’s degree is preferred.
• Bachelors or Master’s in English Literature is highly recommended.
• Candidate should speak English fluently.
• Candidate should write well with clarity and without any grammatical mistakes.
• Candidate should have experience writing long essays in college or documents at current job.
• Prior experience in IT/Software industry as a technical writer, customer service representative, or communications expert is preferred but not absolutely required.
• Fresh graduates, with strong spoken and written skills in English, are encouraged to apply.Passion, positive attitude, and a big smile are a plus.

Future Opportunities:
A successful employee with an interest and understanding in technology may have the potential opportunity to grow into a project manager or an engagement manager in the future.