SalaryNot Specified
Job TypeFull Time
Job Location Bangalore,Karnataka,India


Production App support Systems Engineer DevOps
2 to 8 Years
IT - Software Services
Functional Area


  • You will be working with a team of operations engineers to monitor, maintain and nurture our SaaS environment. As a technical expert, you will be working closely with various teams to ensure the stability of the environment by:

  • Providing 24x7/365 monitoring team capabilities within a Cloud Environment

  • Monitor alerts and dashboards for real-time detection and analysis to provide the best visibility into the state of the SaaS environment

  • Solving complex problems in production systems

  • Developing response documentation to provide guidance in the event of an incident

  • Identifying new technologies and processes to improve our ability to detect and respond to system problems

  • Assisting with resolving outages and performing root cause analysis & ability to provide detailed case notes according to internal procedures

  • Identifying and working with application teams to implement more efficient system procedures

  • Deploying applications / Testing in Staging & Production Cloud Environments

  • Monitoring performance, identifying any negative changes to performance and working with the teams to resolve them

  • Taking initiative to advance the quality, performance, and scalability of our SaaS applications

  • Driven and responsible, requiring a minimal amount of supervision

Mandatory skills:

• Experience working inWindowsproduction environment, preferably in systems engineering who is interested in moving into monitoring

• Firm understanding of networking concepts and technologies

Not Mandatory but good to have:

• Expertise with monitoring tools

• Expertise in at least one scripting PowerShell, Regexp, vbscript is a plus

• Amazon EC2 experience

    • Excellent analytical, troubleshooting and communication skills

    • Passion for taking care of the customer and resolving the customer problems

    Additional Information

    Experience : 2 – 8 Years

    Location: Bangalore

    Black and White Business Solutions Pvt ltd
    Black and White Business Solutions Pvt ltd
    #58, 4TH Main, 1st Cross, HAL 3rd Stage, Indiranagar , Bangalore
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