Associate - Operations for India's Leading Assessment Firm

CoCubes works with 750+ corporate clients to execute entry level and lateral assessments and has access to more than a million candidates through its platform. We run 1 million+ assessments each year in 250+ cities.
You would be a linking pin between CoCubes and the candidates. Your primary role would be to:
Identify gaps in existing processes by carefully assessing candidate's queries
Share these gaps with the concerned team to bridge the gaps and rectify errors
Respond to Inbound Mails & Calls with an intent to resolve queries and concerns
Prepare trackers for incoming sales leads and share it weekly with the Business Heads