Managed It Services

Category: Support & IT

About This Service

Active Directory DHCP DNS IT Recruitment Networking Vendor Management IT Management IT Infrastructure IT Projects Operations Process Management IT Consulting Windows System Administration Network Administration IT Helpdesk IT Service Desk Active Directory Administration Windows Server Admin Network Engineering System Administration Windows Server Servers Group Policy Hyper-V Basic Knowledge about VMware Installing all Kind of Linux Operating systems Terminal Server Troubleshooting Computer Hardware Windows Technical Support Computer Hardware Troubleshooting Computer Hardware Installation Computer Maintenance Assembly Wireless Networking Server Management.

Packages

System and Network Administration

Fox IT Technical Support and IT Helpdesk and outsourcing services helps businesses provide high quality troubleshooting services to their customers. Some of the technical support and IT helpdesk services we provide include:

Our qualified and skilled technical support outsourcing engineers are well–equipped to provide industry-leading support for all tiers of technical problem resolution. Our call center based voice and non-voice technical support outsourcing services cover the gamut of technical support needs ranging from simple phone calls to questions related to process engineering.

Some of the services we provide as part of our technical support and IT helpdesk services include:

Technical Problem Resolution for Tier/Level1 (T1/L1), Tier/Level 2 (T2/L2) and Tier/Level 3 (T3/L3) Software Application Support Hardware Support Installation/Configuration Support Product Registration/Activation Consumer Electronics Support Broadband Support Network Support Remote Diagnostic Services Remote IT Support Services Email Support Live Chat Support Customer Query Helpdesk Trouble Ticket Management.