Not Specified
Full Time
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Skills
- COMMUNICATION SKILLS – VERBAL AND WRITTEN: COMMUNICATES EFFECTIVELY WITH CUSTOMERS AND COLLEAGUES. - KNOWLEDGE ON LOGISTICS INDUSTRY PREFERABLE - ONE-YEAR EXPERIENCE IN A CUSTOMER SERVICE ENVIRONMENT INCLUDING COMPLAINT-HANDLING RESPONSIBILITIE- Experience
- 1 to 2 Years
- Industry
- Courier / Transport / Freight / Logistics
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
• Provide timely, complete and professional responses to customers.
• Verify customer requirements and agree on suitable solution.
• Respond to customer requirements based on historic transactions, if applicable, and other customer specifics, if known.
• Proactively provide customers with accurate product and pricing information based on their needs
• Accurately enter the required data into the booking system to facilitate correct and complete consignment collection.
• Verify customer requirements and agree on suitable solution.
• Respond to customer requirements based on historic transactions, if applicable, and other customer specifics, if known.
• Proactively provide customers with accurate product and pricing information based on their needs
• Accurately enter the required data into the booking system to facilitate correct and complete consignment collection.
- Company
- Startrek Logistics Private Limited
- Location
- Startrek Logistics Private Limited
# 23,24, Thanvan Building, Infantry Road, Next to Vijaya Bank, Bangalore - 560001 - Website
- http://www.spoton.co.in/
- View Jobs By This Company
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