Rajkumar Dhoreti

Lead at Wipro Technologies

Hyderabad,India | HR / Recruitment / Staffing / Manpower

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Profile
RAJKUMAR DHORETI Contact: +91-7702288449
HYDERABAD, TELANGANA e-mail: rajkumar.dhoreti@yahoo.com
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A multi-faceted career having vast experience at all levels and a vision & expertise in understanding and prioritizing various tasks & deliverables as required by customers & management; targeting challenging assignments in Operations Management / Project Management

Profile Summary
Operations Management MIS / Documentation SLA Monitoring
Customer Relationship Management Resource Management Procurement
Team Management Customer Service Delivery IT Asset Management

• Strategic Leader offering nearly 10 years of multi-cultural experience in spearheading an entire gamut of program administration, customer service, and work process improvement
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• Incisive acumen in ensuring delivery of high quality services to support customer's business needs and achieving continued high customer satisfaction from all operational users for services
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• Proven capabilities in coordinating with internal / external customers for running successful business operations and experience of implementing procedures & service standards for business excellence
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• Valued for leading and maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues
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• Enterprising leader with exceptional interpersonal, analytical & problem-solving capabilities; proven skills in leading motivated teams towards achievement of organizational goals in adherence to industry best practices

Experience Summary
Company : Wipro Technologies
Duration: Aug’07 – Feb’17
Designation: PMO Lead
Client: HSBC
Duration : Apr’16 - Feb’17
 Managed a team of 06 members in PMO; ensured resource deployment using Wipro Internal Tools
 Customer meetings for understanding required information about scope of work, business case and timeline/SLA of the project
 Project Documentation for successfully delivering the project with defined process.
 End to end co-ordination/communication/monitoring of the project’s activities minimize process breach/show stopper
 Maintain configuration management database during commissioning and decommissioning of assets.
 Work closely with the Delivery Teams to understand the change that may impact the project/Reporting.
 Preparation of Account level Invoicing by considering the inputs from the PM’s and DM’s and also tracking of pending invoices with Customer and Delivery Teams.
 Account Level Budgeting & Resource Planning at Onsite and Offshore.
 Forecasting of Budget and HC Reports to Increase/reach the projected revenue of the account.
 Coordinate the intersecting roles of account level internal and external audits
 Handling escalations occurs in any phase.
 Preparing the reports of Incident, Problem & Change Management and sharing to Concerned stakeholders
 Spearheaded activities such as on-boarding & off-boarding, creation of SOW, Budget planning for new and existing resources, renewal of existing SOWs; maintained allocation in the system and timesheet entry
 Undertook ODC activities such as space tracking and coordination with IT Management Group for network issues and new Server/ PC installation
 Scheduled meetings and workshops for senior management; prepared Quarterly Business Review Deck and shared with the Leadership Team and updated distribution list on quarterly basis
 Periodical Project reporting with report scheduling in MYWIPRO tool and design
 Prepared and shared daily & weekly delivery report to ADH, DMs; created Weekly Operation Reports, Project Status Report, BHC Report, Open Indent, BHC, Rookie and Bulge Utilization, NB Report and future ERD Reports & Ramp up Reports to DM’s
 Monitored Onsite/Offshore Bench Reduction Plan; coordinated with PMs and DMs for resource management (proposal, reservation & allocation, EBD & ERD, & Internal BU Movements) in MyWipro Application (Confluence & Trace Tools)
 To work on continuous service improvement for services and reporting

Role : PMO Executive, COD Team Executive & IT Asset Management&Procurement Engineer
Designation : Senior Executive
Client : Microsoft
Duration : Aug’07 - Mar’16
 Steered resource management process including resource / indent management and followed up with RMs/ Recruitment Teams for closure; maintained master resource sheet with various inputs and tracked resource entry & exit into MS Office
 Project Documentation for successfully delivering the project with defined process.
 Ensured 100% compliance for the security guidelines; maintained EPI, NDA/ECA, passport copy, exit templates of all the employees, Security 101 and Security Awareness Training Record and updated the same in the portal
 Conducted verification of exit templates and maintenance of attrition tracker; followed MS security policy guidelines in the facility and ensured adherence to the same for outgoing employees
 Managed and monitored correlation between open positions, open indents, bench availability and provided daily updates to the PM and DM Teams; coordinated with HR Team, flashed the same to Contract Hiring Team
 Preparation of Account level forecasting Budget report also project report with projects Costing and Budgeting
 Reported to Delivery Heads; created project wise Head Count Report and Free Pool List; maintained future ERD Reports & Ramp up Reports for DMs; created Open Indent Report, Rookie and Bulge and BHC Utilization Reports in addition
 Prepared monthly invoice and billing tracker for the project; managed EBS preparation and shared the same with PMs for uploading it in the CPRO
 Prepared and shared daily & weekly delivery report to ADH, DMs; created Weekly Operation Reports, Project Status Report, BHC Report, Open Indent, BHC, Rookie and Bulge Utilization, NB Report and future ERD Reports & Ramp up Reports to DM’s
 Performed screening of resource resumes, and forwarded to concerned TM; conducted daily tracking of PAR Report (People Availability Report), if needed released the same from the free pool and proposed it to different BU
 Coordinated with IT Management Group for infrastructure availability; addressed requests raised by Project Managers / Technical Managers and updated allocated asset details in central portal
 Followed up with vendor and Central Team for procurement of material; provided required details to Logistics Team for Bonding and De-Bonding (STPI & SEZ)
 Conducted physical verification and created reports of desktops/ laptops, servers, communications devices & printers
 Updated the details in online portals for rental laptops, project procured assets & provided by IT Management Group
 Prepared Longevity Report & LBS Report of employees, weekly reports on desktops allocations & releases as well as monthly reports & weekly reports on material received & issued

As Asset Management Executive(Hardware & Software) & MAJOR ACCOUNTABILITIES, DUTIES, AND RESPONSIBILITIES INPROCUREMENT :
 Vendor Management and Vendor development
 Handle all Purchase related processes, like raising Purchase request, Purchase order, and other documentation.
 Raising Purchase Order to the Vendor according to production plan.
 Ensure proper functioning of purchase department.
 Supervise and direct purchasing functions such as product/service research vendor selection, price and purchase order completion.
 Keep track of goods as per production planning of products and ensure timely delivery with desired quality.
 Order and Vendor management, receipt and verification of material, replenishment/issue/transfer of material.
 Develop and manage excellent working relationships with the buyer and suppliers.
 Drive cost reduction activities and maintain purchase related documentation.
 Coordinate with the Vendors to provide raw materials on timely basis.
 Ensure smooth delivery of purchased material at the right time, at the right place and at the right cost.
 Coordination with other departments internally, Work in cross-functional teams.
 Create new SKU’s with MRP, Selling Price, and PP & Tax detail as per the approved sheet received from the buyer/finance/B’ness head.
 Sampling Tracker – Coordinating with Buyers/ Merchandisers
 Finalizing new store layouts and category grouping within the same.
 Maintain payment mode & Pick up goods as per schedule with our vendors.
 Ledger Scrutiny, General Accounting and Bills passing
 Handling day to day activities in co-ordination with internal / external departments for smooth business operations.
 Manage central communication lines between logistics and product team.
 Standardizing various formats such as detailed costing sheet, Costing Approval Form, Sample procurement form by approval from the concern dept heads.
 Ensuring availability of stationery and other essential items.
 Compiling all data & Reports from various departments & generating Management Information System
 Take care of Price & Payment terms.
 To collect the Service information all over in India and Dispatch the Service Engineers to all sites.
 Attend the all Official conference meetings in all over India.
 Demonstrated skills in relationship management as well as exceptional communication abilities to cut across the organizational levels and accomplish targets
 To administer the system and front-end operations.
 Motivating the employees in achieving the targets.

KEY COMPETENCIES AND SKILLS
 Supply chain management
 Budget management
 Strong negotiating skills
 Change management
 Process management
 Business acumen

PROFESSIONAL EXPERIENCE :
Competencies
 Supply chain management
 Budget management
 Strong negotiating skills
 Change management
 Process management
 Business acumen
Personal
 Results orientated.
 Leadership and influencing skills.
 Attention to detail.
 Handling critical issues.
 Capable of making important and strategic decisions.
 Problem solving.
 Communication and interpersonal relations.

Training
Aug’02 – Aug’03: Completed training as Commercial Apprentice in the field of Secretarial Practice (HR Department) at CMC Ltd., Ramkoti, Hyderabad

Education Details
• Bachelor of Commerce from Osmania University, Hyderabad in 2004
• Diploma in Commercial & Computer Practice (D.C.C.P.) from State Board of Technical Education & Training in 2002

Certification
Prince2Practitoner Certified in the year of 2007.

Project Undertaken
• Title: Material Management of Super Market
• Language: COBOL
• Role: Team Lead, collection of required data
• Team Size: 08 Members
• Work Area: SGM Govt. Polytechnic College, Abdullapurmet, Hayathnagar

Personal Details
Date of Birth: 5th August 1982 | Languages Known: English, Telugu & Hindi
Address: H. No. 4-70/31, Koundinya Nagar, Nachara

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